As a specialized distributors in harvesting, handling and storage equipments, we are committed to meet our customer’s needs and requirements in a timely manner.
Every client & working condition are specific and unique.
That is why we offer a global support to make sure our solution fully answers to your needs and specification for your full satisfaction.
Our partners teams are made up of trained engineers and technicians.
There research departments develop future projects and works around 3 axles :
- Feed backs from the clients according to their requirements in the field, from the service technicians and the technical salesmen.
- Modelling of new solutions thanks to 3D computer software with our research department know-how and client validation.
- After validation, prototyping, tests and feed backs from the client on the new equipment solution.
After the validation of the prototype and tests by the research department and our client, the products are industrialized based on the highest industrial standards.
As an integrated manufacturer, our partners makes the whole machine from receiving raw materials to the final assembly.
The production is totally integrated into the factory, is a guarantee of :
- Respect of high-standard quality.
- Respect of delivery times.
- Availability of the spare parts and high ability to react from our after sales service.
Before delivering equipments, they are all tested and adjusted internally.
This quality control guarantees our customer’s satisfaction.
MAT-Harvesting will take care of all the transport aspect from Factory in Europe to your premises, including the Import customs process and tax & duties payment.
Our technicians with support of our Partners can install & set-up your new equipment on field in order to ensure best use in working condition of the equipment and our customer’s satisfaction.
During this installation, MAT-Harvesting can also plan a training for workers team.
This way workers can easily use the machine and maximize efficiency and productivity.
MAT-Harvesting equipments are designed and manufactured to be reliable and reduce downtime, and our Technical Support team are here to help.
MAT-Harvesting after-sale support is your first port of call when troubleshooting your equipment.
Our team of experts has the knowledge to help with most issues, and have access to our entire design, engineering and manufacturing teams for further assistance.
Our after-sale service, made of technicians, is fully available and dedicate to our customers for any question about the use of their machines.
Open on working days all year long and 7 days a week during the harvesting critical season. The after-sale service target is to solve any matters within 24H.
At MAT-Harvesting, after sales service is integrated in the company and as important as the research department in order to aims for the continuous improvement of our products and services.